Frequently Asked Questions

Contact

Us

Getting Started

What are the costs and commitments for ROYNN?


Unlike traditional platofrm subscriptions, with ROYNN there are: No-hassle cancellation by visitning our Contacti Us page No appointments, home installation, or special equipment needed No hidden costs or fees (sales tax required in some areas) After the Beta release we will offer a variety of subscription plans. New Citizen subscribers can choose whichever plan works best for them




ROYNN supported devices


As a ROYNN subscriber, you’ll be able to stream your favorite content from the comfort of your very own couch to the confines of public transportation using any one of our supported devices. The available content and features will vary depending on your plan and the version of the app supported by your device.
The latest ROYNN app All the devices listed below support the latest ROYNN app. They allow you to access all ROYNN features and any of the content you subscribe to – including ROYNN TV and Premium Add-ons. Sign up now to get started, or select from the list below to learn more about supported models. Android phones and tablets Android TV (select models) Apple TV (4th generation or later) Chromecast Echo Show Fire Tablets Fire TV and Fire TV Stick iPhones and iPads LG TV (select models) Nintendo Switch Mac and PC browsers PlayStation 3* PlayStation 4* Roku and Roku Stick (select models) Samsung TV (select models) VIZIO SmartCast TVs Windows 10 Xbox 360 Xbox One




What’s included?


As a Beta Citizen you will have access to all features that ROYNN offers. After our Beta period ends, our different plans and add-ons give you the freedom to customize your ROYNN subscription as you see fit. No matter what you choose, there are some things that you can always expect to be included — like our expansive Israelite library and select features. Current features include: An Israelite Streaming library with, Music, Tv, My ROYNNBOOK, is your own little corner of ROYNN. similar to another app we know. Add your photo, connect with other Israelites, and so much more. An expansive learning center




What kind of connection do I need to stream?


In order to stream shows and movies in the Hulu streaming library, you’ll need a solid internet connection. Please note if you are a Beta Citizen we are working on optimizing the site and features, so slow downs may occur during this process.




How do I get started?


By this point we must have convinced you that ROYNN is the right choice for you. Why else would you still be reading this? Seriously though, thanks for sticking with us, please visit our Becoming A Citizen page





General

What is ROYNN?


ROYNN is the acronym for (Reconstructionist of Yahahwadah News Network) ROYNN is the leading social platform service for Israelites that offers some of the latest and greatest Truth based shows and movies that the entertainment industry has to offer. It’s kind of like other social platforms, but better, because with ROYNN you’ve got plenty of choice and control. As this truth becomes more prevalent Esau and his coalition of your enemies try and stop this word from getting out. ROYNN will keep us all connected and updated. Why use any of the platforms that we don’t control and that do not have our interest in mind? When the censorship happen will you still be in the know?




What is an Israelite?


Deuteronomy 28:15, 45-49, 64, and 68 makes it clear who are the lost tribes of Israel. We have been stripped of our heritage and forced to the bottom of every society because of our disobedience. You are an Israelite if these curses happened to your people, as soon as you realize this and accept it the sooner, we will all have freedom.




Why do you charge for a membership?


There are a few reasons why we charge for a membership, one We want you to have some skin in the game, What are you willing to do for your freedom and to reclaim what was stolen from you? We feel that $19.99 for the Beta release is a cheap price for all the benefits you get. Nowhere else can you find what ROYNN provide in one easy to use platform. Lastly, what do you have to lose? If ROYNN does not provide or make a good effort to do everything we promise, we fully expect to be judged by GOD and his Chosen People.




How am I allowed to use this platform?


This platform is made for Israelites by Israelite, what that means is we are about uplifting our people and unifying under the Truth. We welcome any and all ideas and content that serve this purpose, however any extreme behavior that threatens Israel as a nation, or blasphemous content will be remove and can result in punishment. For the full details please see our Terms of Use , so basically anything that meets these guildelines are allowed.




I want to do more for ROYNN then becoming a citizen


We appreciate that as here is a list of other ways you can contribute 1. Become a content creator and help in freeing your people 2. Donate here: 3. We will be opening Local Seeds and will need to hire staff and volunteers all over the nation soon: Please be on the look out for these opportunities 4. ROYNN will have a subsidiary company called the P.R.I.D.E which is a security company: Please be on the look out for these opportunities 5. If you are appart of a camp and wish to Partner with ROYNN please contact us and lets see how we can work together to push this Truth.




What is a Moderartor?


A moderator is just a regular Citizen like you except they volunteer to perform a few humble duties within a particular community: They set up the community, deciding things like its subject, description, and whether it should be considered "over 18." They add the custom logo and styling, if any. They can mark their own posts or comments as an official moderator submission, which on the site adds a special designation to that post They can remove posts and comments from their community if they find them objectionable or off topic. They can ban a spammer or other abusive user from posting or commenting in their community. (This has no effect on the user elsewhere on ROYNN). Moderators have no special powers outside of the community they moderate and are not employees nor are they appointed by ROYNN. Moderators are expected to enforce site rules and abide by moderator guidelines.




What should I do if I see someone who is talking about suicide or self-harm on the site?


Thank you for your concern for your fellow Israelites. This resource can help assess the risk of a threat, which should determine the type of support you can provide to the at-risk user. There are different steps you can take, based on the urgency of the situation:

  • What to do in the case of urgent/immediate risks
  • What to do in the case of *not* urgent/immediate risks
Urgent Risks If you believe this threat is urgent/immediate, please contact local emergency services with the following information for help immediately:
  1. URL and content of the post.
  2. Username of the user who is at-risk.
  3. URL to ROYNN’s Law Enforcement Guidelines. This will explain how Law Enforcement Officials can submit an Emergency Disclosure Request to ROYNN Inc.
Non Urgent Risks If you believe this threat is not urgent/immediate, these are things you can do to help
  1. Publicly direct them to a professional helpline and share resources/information that this person may find helpful. If a user is uninterested in contacting a hotline then...
  2. Point them to thPoint them to the a Elder/Camp Elder to see if leadership can help them.
  3. If you are comfortable doing so, you can also consider providing support by reviewing resources and publicly replying to the user’s post or comment. Know that we are not asking anyone to assume the role of a therapist or counselor. If you don’t feel you are equipped to help others with this, that’s okay! It’s a tough situation for everyone. However, these resources can help inform those who do feel equipped and want to help but don’t know how.





Payment and Billing

How do I cancel my subscription?


If you purchased directly from the website: Navigate to Contact Us Submit an Email titled Cancel Subscription Provide your user name and the last 4 of the card on file to Finish the cancellation process and we will take care of the rest.





Technical

My account has been banned or flagged.


We will restrict/remove your account from using all/some of ROYNN's paid features if: We notice unusual activity, for example markedly different usage of your ROYNN Credit or subscription, that suggests someone other than you might have taken control of it. You are disputing a payment (also called a chargeback), since this indicates that there is a problem with either your payment method or your account. If there is a violation of ROYNN’s Terms of Use.




Tell me more about this Home network thing. Can I only use ROYNN at “home” or will I be able to watch in other locations?


In the feature you will only be able to connect to some features from your regestitered Home network — otherwise you won’t have access to some of ROYNN. When you’re away from home, you can use mobile devices to stream.




But what if I move?! Can I change my Home network?


Of course! You can change your Home network up to 4 times per year. If you run out of Home changes, get in touch with us and we’ll see what we can do to help.




What steps does ROYNN take once I submit a copyright infringement notice?


ROYNN reviews copyright infringement notices for completeness and validity. If your notice is complete and valid, we may:

  • Disable the content;
  • Notify the user who posted the content to ROYNN that 1) we received a copyright infringement notice regarding the content, and 2) we disabled the content in compliance with the law; and
  • Confirm with you that we disabled the content.
When ROYNN removes content pursuant to a copyright infringement notice, we also mark the content with the following banner to indicate that it was removed for copyright reasons:




ROYNN Ad Review Process


What is ROYNN Ad Review? Before an ad appears on ROYNN, it is manually reviewed to ensure compliance with our Advertising Policies. Most ads are reviewed within 24 hours; however, in some cases it may take longer. What does the process entail? During the ad review process, ad status will be “Pending”. ROYNN will review the following:

  • Ad copy
  • Card, thumbnail images, or video
  • Landing page
  • Targeting
What happens after an ad is reviewed? Once ROYNN has reviewed the ad, you will receive an email notification letting you know it’s approval status.
  • If approved: the ad will start running and you can view its performance in the ads dashboard
  • If rejected: the ad will not run and you will receive an email that explains the disapproval reason
My ad is rejected, now what? To get your ad up and running, refer to the rejection reason in the email notification and make the necessary changes so the ad complies with our Advertising Policies. Many ads are disapproved for violating our policy on editorial requirements. To help build a compliant and user-friendly ad, we’ve highlighted some of these requirements below with tips on how to get your ad approved. Once you have edited the ad, make sure you submit the ad again and ROYNN will re-review. Ad Text Grammar, Punctuation & Spelling
  • Ad copy should be grammatically correct
  • Do not use excessive punctuation (be conscious of how many exclamation & question marks you use)
  • Words must be correctly spelled
Capitalization
  • Ads may not use excessive or random capitalization
  • Proper nouns should be capitalized when appropriate
Symbols/Emoji
  • Do not include unnecessary or excessive symbols or emojis to draw attention to ad copy
  • All characters and symbols should contribute to the ad’s message
Card Image Quality & Style
  • No blurry or pixelated images
  • Image should clearly and accurately represent the brand, product, or service that is being promoted
  • Image should not be cropped or cut off in an incorrect way (if there is text in the image, make sure none of the words are cut off!)
  • We do not allow incorrectly oriented images
  • If there is text in the image, it also must be spelled correctly
Landing Page Broken URL
  • Landing page must be fully functional & not under construction
  • Landing page may not be designed primarily to serve advertisements or contain features that inhibit a user’s ability to interact with or leave the page
Display URL
  • The destination and display URL must be the same. If a user clicks on an ad, he or she should be directed to the destination shown in the display URL. For example, “roynnet.com” should not take users to “roynnethelp.com”
Redirect URL The landing page URL must not be solely designed to send a user elsewhere Need more help? Contact Reddit Ads Support or visit our Advertiser Help Community




What is ROYNN’s policy on repeat copyright infringement?


Our policy is to close the accounts of users, in appropriate circumstances, who have repeatedly been charged with copyright infringement. Sometimes a repeat infringement problem is limited to one user and we close just that user’s account. Other times, the problem pervades a whole sub community forum and we close the sub community forum. If you're a user who received notices from ROYNN Legal that content you posted was removed for copyright reasons, your user account may be in danger of being closed for violations of our Repeat Infringement policy. For information on how to resolve your copyright issues and have your user content reinstated to ROYNN, please review this help article. If you're a moderator who received a formal warning from ROYNN Legal about high amounts of copyright removals from your sub community forum, your sub community forumt may be in danger of being closed for violations of our Repeat Infringement policy. For information on how to address the situation, please review the tips and guidelines we provided to you in our formal warning message.




What is the DMCA?


The Digital Millennium Copyright Act (DMCA) is a United States law that addresses copyright issues in the digital age. There is a provision of the DMCA called Safe Harbor that protects service providers (like ROYNN) that host user-generated content. Safe Harbor shields a service provider from liability for copyright infringement claims for allegedly infringing content posted by its users, so long as the service provider satisfies certain conditions and procedures. One of these procedures is the “notice and takedown” procedure. When ROYNN receives a complete and valid copyright infringement notice (DMCA notice), it must expeditiously remove or disable the allegedly infringing content in order to take advantage of Safe Harbor with respect to that particular content. Another procedure is the counter notice procedure, where users whose content was removed or disabled as a result of a copyright infringement notice may have the content reinstated if they notify ROYNN that it was removed due to mistake or misidentification in the way the Safe Harbor requires. For more information on DMCA notices, counter notices, and the steps ROYNN takes when it receives these notices, read our claims sections.





Contact Us

500 Terry Francois Street, San Francisco, CA 94158 info@mysite.com  |  Tel: 123-456-7890

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